Terms and conditions

This website is owned and operated by Tia Maria Taylor berry

General Conditions

When using and buying from Tiamariataylorberry.com you agree not to reproduce, duplicate, copy or exploit any portion of the Service.

Buying Art

When placing an order with tiamariataylorberry.com you are showing an intent to buy goods, involving payment. You will receive an email to confirm tiamariataylorberry.com has received your order and payment. You will also receive confirmation that your order has been processed. By placing an order with georgerobertshaw.co.uk and paying for your goods, you agree to accept these terms as well as the Privacy Policy.

How to Buy

You may place an order on Tiamariataylorberry.com by selecting a product that you wish to buy and adding it to your cart, items you do not require can be removed from your cart. If you are unsure and want to contact Tiamariataylorberry.com for further information before placing an order please get in touch via the contact section of the website. Shipping charges will be shown to you before placing an order and you will be required to pay in full for the goods at the time of ordering. Tiamariataylorberry.com uses secure payment facilities and allows you to pay for your order via Visa, Mastercard, or Apple Pay. It is important to note that all prices included on Tiamariataylorberry.com are in UK Pounds. For non-UK countries there may be charges for importing goods, it is your responsibility to pay import duty if charged. For non-UK countries additional shipping charges may apply, it is your responsibility to pay additional shipping charges. Once your order is complete I will notify you of the dispatch date (generally 6-10 days after checkout).

Delivery and Shipping

Goods are generally dispatched within 14-21 days after checkout. Goods will be delivered via courier and will generally take 3-5 working days from dispatch for UK shipments. Delivery times for overseas shipments may be longer. You must be at home to accept the delivery of your order. Disposal of packaging materials is your responsibility. Please note that if after two failed delivery attempts (if you are not available for the agreed delivery) the goods may be returned to Tiamariataylorberry.com where we reserve the right to charge additional re-delivery costs. If your delivery address changes after the courier has been booked Tiamariataylorberry.com has the right to pass on any extra charges made by the courier to redirect the delivery. When receiving your goods, we ask that you check for any damage and notify it to the delivery driver at the time of delivery.

Cancellations, returns and refunds.

You will have 14 days after the delivery to cancel your order, you will need to email Tiartcontact@icloud.com to do this and provide a brief explanation. Your goods must be returned within 14 days of cancellation complete with the original packaging to me at your expense. You must ensure that all goods are adequately packaged in order to protect against damage. It is important to note that if you do not take care of the goods before they are returned to Tiamariataylorberry.com you will be charged for a reduction in value. If all is well, you will be refunded all monies paid to Tiamariataylorberry.com (excluding packaging) at the time of checkout (this can take up to 60 days).

Faulty Goods

If you have a problem with the goods please email tiartcontact@icloud.com and provide details of the problem. In some cases, georgerobertshaw.co.uk may ask for photographic evidence. The matter will be dealt with in accordance with your legal rights. The cost of returning goods to Tiamariataylorberry.com will be your responsibility however if upon inspection goods are found to be faulty you will be refunded.